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Save block function not working in 2.3.20

Comments

8 comments

  • Denis Buzdugan

    Hi Matthew,

    Thank you for your message.

    Could you, please, let us know what browser are you using?

    Best regards,
    Denis.

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  • Matthew Morling

    Hi Denis, we are using Chrome.

    Matt

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  • Matthew Morling

    Just to let you know the same thing happens in Edge.

    Matt

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  • Denis Buzdugan

    Hi Matthew,

    Thank you for your reply.

    Just tested on locahost, saved blocks are loaded correctly in Chrome. Please, try to deactivate all 3rd party plugins (except Brizy) and clear browser cache. After that check if the problem will be solved. If problem still will be present, please, let me know.

    Best regards,
    Denis.

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  • Matthew Morling

    Hi Denis, i've deactivated all the plugins and cleared the cache and it still doesn't work as it used to.

    Thanks

    Matthew

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  • Matthew Morling

    Hi Denis, i should add this is happening on more than 1 site that we operate. Any site that we have upgraded to that version now doesn't work. Any site that is using the older version does work

    Matthew

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  • Denis Buzdugan

    Hi Matthew,

    Thank you for your reply.

    I've created private ticket for you. In this ticket, please, provide us link to your website, admin access to WP dashboard and FTP credentials, our developers will debug the problem.

    Best regards,
    Denis.

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  • Denis Buzdugan

    Hi Matthew,

    There is indeed an issue with this functionality. I just had discussion with the team. This issue was already reported by other users and team already fixed this. Fix will be included in nearest update. We'll let you know when update will be available for download.

    Sorry for the inconvenience.

    Best regards,
    Denis.

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