Php error after Brizy Pro error: extension-fileinfo

Nathaniel Orona

• November 18, 2021 16:57

I updated Brizy Pro a day or two ago, and ever since, there's been this error message at the top of the WordPress UI. There doesn't seem to be any actual problems happening (or maybe I'm just not noticing?) although I have noticed that Brizy Builder seems to be running very, very slow.

The error is as follows:

The following extensions are required for Brizy plugins properly work:
extension-fileinfo

I clicked the link and it takes me to a page about php, which doesn't seem to actually have any insight on how to fix the issue. Any help on this?

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  Nathaniel Orona

  • November 18, 2021 16:58

  

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  Doina P

  • November 18, 2021 19:42

  Hello Nathaniel,

  Thank you for your message!

  I will create a ticket for you as this seems like an issue. One of my colleagues will contact you as soon as possible, so please make sure you give them all the details that they need. Hope this helps!

  With the best regards,

  Doina

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  Dmitriy Bluestein

  • November 19, 2021 21:07

  I have same problem with my localhost

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  Agris Dulbinskis

  • November 19, 2021 22:15

  Hi, I have the same problem. To enable these extensions is it through Cpanel/phpselector?? 

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  Doina P

  • November 20, 2021 05:16

  Hello Agris,

  Thank you for your message!

  You need to install this extension - extension-fileinfo in order to run Brizy PRO 2.3.15.Please, contact the hosting provider and ask them to enable it from your cpanel dashboard. Hope this helps!

  With kind regards,

  Doina

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  Agris Dulbinskis

  • November 20, 2021 06:57

  Thanks Doina. I went Cpanel/ PHPselector and then enabled -correct?

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  Permanently deleted user

  • November 20, 2021 12:29

  Hi,

  Yes,  you have selected the correct options.

  Best regards, Nelea.

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  Ivan Delevic

  • November 30, 2021 09:46

  Please, Help, I have the same problem on my localpwp host, same error...

  How to fix ...?

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  Permanently deleted user

  • November 30, 2021 11:29

  Hi Ivan,

  Thank you for contacting us.

  You need to install this extension - extension-fileinfo in order to run Brizy PRO 2.3.15; Please, contact the hosting provider and ask them to enable it from your Cpanel dashboard.

  Best regards, Nelea.

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  Mel K

  • December 12, 2021 01:24

  Hi, for those encountering this on localhost, I found the answer in the support forum for Local by Flywheel. 

  On Windows, add extension=php_fileinfo.dll into the site’s conf/php/php.ini.hbs file around line 93. 

  After adding, it will look like this:

  {{#if os.windows}}
  ; Load extensions
  extension=php_curl.dll
  extension=php_gettext.dll
  extension=php_openssl.dll
  extension=php_exif.dll
  extension=php_gd2.dll
  extension=php_ftp.dll
  extension=php_imap.dll
  extension=php_bz2.dll
  extension=php_mbstring.dll
  extension=php_sodium.dll
  extension=php_tidy.dll
  extension=php_xsl.dll
  extension=php_xmlrpc.dll
  extension=php_soap.dll
  extension=php_mysqli.dll
  extension=php_pdo_mysql.dll
  extension=php_fileinfo.dll
  {{/if}}

  After the file is changed, restart the site (in Local) for the change to take effect.

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