Popup Condition not saving
When I save the popup condition to include a page. then I click save noting happens. I click back on condition tab but no condition was saved aznd the popup does not load. I have the Condition to popup on page load. when I try to save page I get a error popup
The page needs to refresh you've probubly uploaded this page in a different tab or browser.
But I am using only 1 browser open.
Need your help.
Jericho
Brizy LTD user
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Hi,
Thank you for your message.
Please make sure that you are using the latest Brizy plugin versions, which are 2.3.20 for Brizy free and 2.3.15 for Brizy Pro. Try to fully reinstall plugins (deactivate, remove, install again) Clear the website cache and check your page again. Let us know if all is working fine. Thank you!
Best regards, Nelea.
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I am using 2.3.20 and 2.3.15. I have tried clearing the cache on all pages and browsers. If I uninstall Brizy and Brizy Pro then reinstall, will that remove all saved layouts and blocks. I have tried creating popups it other website that also have 2.3.20 and 2.3.15 and I still get the same issue.
Please help.
Jericho
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Hi,
We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?
Best regards, Nelea.
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