Brizy Cloud Image Uploads Not Working (Social Cover / Blog Featured Image and Images inside Post)

Linda Furtado

• November 16, 2021 22:34

I have a 938 KB image I'm trying to upload in Brizy Cloud.

When I try to apply to the Feature Image it look like it loads, but I get a blank visual.

When I try to apply to Social/SEO section it does the same thing

When I try to apply in-line within a Page/Post it constantly spins without uploading anything.

My Website is www.StealAwayWomen.org

I hope these screenshot examples of what I'm seeing are helpful.

 

EXAMPLE when the upload pop-up just spins the circle where the image should eventually display.:

https://www.brizy.cloud/projects/8687818/editor/page/680184

 

EXAMPLE of the blank spaces I see when it behaves as if the upload is complete, but nothing shows up.

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  Permanently deleted user

  • November 17, 2021 10:35
  • Edited

  Hello Linda,

  Thank you for contacting us.

  We have checked your project, and we’ve uploaded a 1.1MB image, and everything works well, please see here: https://jmp.sh/II9wpTy  Please try to upload again the image in your project. Regarding the second issue, the feature image from social sharing, also everything works, the image is uploaded there, see here: https://jmp.sh/9M5uUyU Could you please check your internet connection, perhaps it was a temporary issue with the internet and you could not load the image.

  Let me know if you have any other issues or questions.

  Best regards, Nelea.

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