Login Won't work on brizy.cloud

Adson Cicilioti

• November 16, 2021 20:13

Login works only when login is made from brizy.io domain.

This is an inconsistency on your systems. 

 

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  Alex

  • November 16, 2021 20:47

  Hi,

  Just checked it and works well. Are you trying to log in with an email or username?  Does it happen with the email connected to this profile?

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  Adson Cicilioti

  • November 16, 2021 22:37

  I have simply followed what the login fields ask for.

  

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  Natalia Chitoroaga

  • November 17, 2021 16:59

  Hello!

  I've sent you a private message with the new login credentials. 

  Please check.

   

  Thank you!

  Natalia 

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  Adson Cicilioti

  • November 17, 2021 22:24

  In order for me to be able to see the new credentials you generated, I had to retrieve my password by email. What caused this new password generated by you to be overwritten.

  Even with the new password, I still can't log in via brizy.cloud, just brizy.io. And when I go to brizy.cloud/dashboard I see the following screen:

  

  I'm logged in, but the login screen keeps showing up.

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  Permanently deleted user

  • November 19, 2021 10:25

  Hi,

  Please check your email. My colleague already sent you yesterday a reply.

  Best regards, Nelea.

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