Errors when i try to upload an image on a block as a background image
Hello everybody, I think i need some help. I´m new using the brizy builder and i think it is a good tool to web desinger. I´m having a problem every time I try to use an image as a background image on a block.
I have tried several things, loading smaller images, loading the images from a new block, replacing the background image with an imported block, I even changed the theme thinking that there might be some compatibility problem, but I keep getting the same error. I attach a screenshot where you can see the error. Please, I need help with this as I cannot move forward with the construction of my website. Thanks.
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Hi,
Thank you for contacting us.
Could you, please, check if you are using the latest versions of Brizy Free 2.3.20 and Brizy Pro 2.3.15? As a background image, you should add an image from your library. Please see this video. Could you please send us a video of the problem you encounter ?
Best regards, Nelea.
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Hello Nelea, thanks for your answer. Yes, I have the lastest versions of Brizy Pro, actually that was one of the actions I made to try to solve the problem.
I´m uploading the images as shown in the video. Another important detail i forgot to explained in my last message is it is the error apperars on the brizy editor, but when you preview the page, the image works ok on the front end. So if you reload the page in the brizy editor, the image appears again, but if you try to change it, adjust or anything, the problem returns.
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Here you can see on video.
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Hi,
I have created a private ticket for you so please send your login details there and we will look into it. Thanks.
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