SSL Not Propagating

Ross Garden

• November 06, 2021 10:06
• Edited

Hello,

The DNS settings all look correct. The pointing is working but the SSL hasn't propagated.

Here is the screenshot of the Brizy dashboard, showing green:

https://jmp.sh/y99yrtN

And here are the DNS settings for it:

https://jmp.sh/vovCzVR

I hope you can help - this is a business critical site.

Obviously this is the warning that I get:

https://jmp.sh/UQf2q2D

Thank you.

Ross.

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  Ross Garden

  • November 06, 2021 10:51

  I have contacted the domain people and they say that replacing the name with @ symbol won't achieve anything.

  I have also checked – there is a SSL cert but there is a name mismatch – hopefully this is something that you can fix quickly :)

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  Permanently deleted user

  • November 06, 2021 12:20

  Hi Ross,

  We already fixed the problem with SSL and now all is working fine, please see here :

  https://jumpshare.com/v/aOAz5OLeuiZDuMNrDEuD

  Could you please delete the browser cache and check it again?

  Best regards, Nelea.

   

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  Ross Garden

  • November 06, 2021 12:29

  Thank you. Now all working perfectly. Do you know what caused the name mismatch?

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  Permanently deleted user

  • November 06, 2021 12:44

  Hi Ross,

  The problem in generating an SSL certificate was due to "too many attempts with invalid DNS". Our developers generated SSL manually for your website.

  Best regards, Nelea.

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  Ross Garden

  • November 06, 2021 12:47

  That's very strange – I followed the instructions to the letter and according to the info I got about the SSL Cert. I was generated fine, but there was a name mismatch on your end. Anyway – glad it's fixed. BIG relief as it's a commercial site. Thanks for your help.

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  Permanently deleted user

  • November 06, 2021 12:58

  You are welcome. Let me know if you have any other issues or questions.

  Best regards, Nelea.

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  Ross Garden

  • November 07, 2021 09:00
  • Edited

  HELP!!! The site has been down since yesterday. I raised a ticket but nothing yet. I'm getting desperate as I've got a client expecting this to have been delivered and it's failed. Please – sort out the AWS issue for me. This has nothing to do with flushing a cache on me end – believe me we've tried. Help, I'm not accustomed to letting people down this badly.

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  Tracy Oyekanmi

  • November 07, 2021 23:50

  Help. I'm having the same issue. My  SSL is not propagating too

  Everything looks ok on the back end.

  

   

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  Permanently deleted user

  • November 08, 2021 10:06

  Hi Tracy,

  Please send us the URL link of your project so we could check it.

  Thank you.

  Best regards, Nelea.

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  Tracy Oyekanmi

  • November 09, 2021 17:48

  Hello Nelea,

  The url link is http://www.hopeihazah.com/

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  Permanently deleted user

  • November 10, 2021 10:37

  Hello Tracy,

  The SSL certificate was propagated, please clear your browser cache and check again.

  Best regards, Nelea.

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  Tracy Oyekanmi

  • November 10, 2021 20:56

  Thanks Nelea. Its working now

   

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