This page needs a refresh

Amy Burke

• November 04, 2021 21:27

I am unable to edit my website due to the good ole This page needs a refresh error.  It's very frustrating!  Please help.

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  Permanently deleted user

  • November 05, 2021 07:45

  Hi Amy,

  Thank you for getting in touch with us.

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Chris Reggie

  • December 06, 2021 23:53

  Hey Nelea,

  We are experiencing this issue each time we try to use a saved blog.

  Please see this video: https://youtu.be/2Q9wlE3o3gY

  Here is the page in the video: https://www.smtfmissionbay.com/gonzalez

  Thanks for you help!

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  Permanently deleted user

  • December 07, 2021 07:26

  Hi Chris,

  Thank you for the video. I will create then a private ticket. You will receive a private message soon. Please send your login details there and we will look into it. 

  Best regards, Nelea.

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  Joe Brown

  • December 07, 2021 15:42

  Hi! The same thing is happening to me since yesterday, could you help me please!

  Thanks in advance

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  Denis B

  • December 07, 2021 15:48

  Hi Joe,

  Thank you for your message.

  Are you using Brizy Cloud or Brizy WordPress?

  Best regards,
  Denis.

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  Jae Tan

  • January 25, 2022 14:35

  Hi there,

  I'm experiencing this issue for one of my website, only on some pages. Can you please launch a private ticket for me and do a check on my dashboard? Thank you.

  Thanks!

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  Doina P

  • January 25, 2022 17:35

  Hi Jae,

  Thank you for your message!

  I will create a private ticket for you and one of my colleagues will get back to you as soon as possible! Please make sure you give them all the details that they need. Hope this helps!

  With kind regards,

  Doina

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  Ryan Macneil

  • March 17, 2022 07:38

  Hello,

  I am experiencing the same problem. I had this problem once before on another site that you corrected in a private ticket.

  I am trying to add an embed from Elfsight for an Instagram feed. It is only when I add the code that the message comes up. I tried the same on another site using Brizy and had no problem. I have all the latest updates.

  Thank you for your help.

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  Permanently deleted user

  • March 17, 2022 10:37

  Hi Ryan,

  Thank you for your message!

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Dane O'Leary

  • March 29, 2022 18:08

  I am also experiencing this issue. Can you please create a ticket?

  Thanks,
  Dane

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  Doina P

  • March 29, 2022 18:19

  Hi Dane,

  Thanks for your message!

  For sure! I will create a ticket. Please make sure to give all the details needed. Hope this helps!

  Kind regards,

  Doina

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  Mohammed Berbouch

  • June 12, 2022 13:45

  Hello,

  I am having the same issue, please advise.

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  Permanently deleted user

  • June 13, 2022 07:10

  Hi Mohammed,

  Thank you for contacting us.

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Regards, Nelea.

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