Membership Blocks blocks are not working properly

Osvaldo Ortiz

• November 05, 2021 03:55

Hi Brizy team, I set a block as global and to show only to not logged users: 

In the builder seems to work with the rol preview, but on the live site when I test it is still showing  it when I log in:

Help me please

0

• 

  Mihail Stremenovskii

  • November 05, 2021 08:50

  Hello Osvaldo!

  Please make sure that you are using the latest Brizy plugin versions, which are 2.3.18 for Brizy free and 2.3.14 for Brizy Pro.

  Can you provide link to your website? 

  Can you also tell us which membership plugin are you using? 

  Kind regards,

  Mihail

   

  0
• 

  Osvaldo Ortiz

  • November 05, 2021 20:13
  • Edited

  Hi, thanks for the answer. I have both Brizy plugins' lastest versions. The website is https://andilubeyondlearning.com and I'm using only Brizy's membership functionality to show/hide blocks. I'm using the login element too

  0
• 

  Mihail Stremenovskii

  • November 08, 2021 07:39

  Hello!

  
  I've created a private ticket, you should receive an email notification regarding this. In this ticket, please, provide us the link to your website and admin access to the WP dashboard, we would like to check the problem from your dashboard. 

  Kind regards,

  Mihail

  0

Please sign in to leave a comment.