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13 comments

  • Doina P

    Hello Ray,

    Thank you for your message!

    Please see this article. It might answer some of your questions. Hope this helps! If you still have any questions, please feel free to ask.

    Kind regards,

    Doina

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  • Ray H

    No your comment does not address my query of why brizy cloud address is in the sitemap when I use a custom domain.

    Please open the sitemap for this website and you will see:

    <loc>https://www.brizy.cloud</loc>

     

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  • Doina P

    Hello Ray,

    Thank you for your message and sorry for the late response!

    Can you please tell what method have you used to publish the website (HTML/Server Sync/Custom Domain)? Thank you and hope to hear from you soon! 

    With the best regards,

    Doina

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  • Ray H

    Hello 

    I have already said, by using HTML option!

    I have followed Brizy instructions:

    https://support.brizy.io/hc/en-us/articles/360026945332-Export-HTML  

    I am currently using sever sync but now wish to use HTML option.

    I have also tried a different test project I have not published before and the HTML files still list Brizy cloud in the sitemap file.

    As you don't understand please pass all of my support comments about this on to a developer as I believe this to be incorrect.

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  • Doina P

    Hello Ray,

    Thank you for your message!

    Firstly l, I do understand your problem but you are not clear about some details and I need to make sure I get all the information right. You said "by using HTML option!" then "I am currently using sever sync but now wish to use HTML option." As you can see, you are a bit in contradiction with yourself. If you use Server Sync now, as you mention , your domain should be renewed with a new one and this is something that one of our developers will help you. If you use HTML and you upload files on your Server - this is not a problem related to Brizy but it is on you end. 

    With the best regards,

    Doina

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  • Ray H

    Please ignore last comments they are confusing you.

    Follow this information please. Please use other sitemap file in a HTML download that is not any associated with my account, so as not to confuse you.

    QUESTIONS:

    1. Have you opened any sitemap from a HTML download and seen it's contents
    2. You are looking for the line "<loc>https://www.brizy.cloud</loc>"
    3. It should read the site address if I'm hosting on my server which I have already pointed the sever to your IP.
    4. Please read all other info I have given you, then if you can't tell me why then pass on to a senior adviser.
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  • Doina P

    Hello Ray,

    Thank you for your message and sorry for the late response!

    I have talked with my colleagues about this and apparently this is an issue. We passed this to our developers and they will fix it as soon as possible. Thank you for the understanding! I will come with an update.

    With the best regards, 

    Doina

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  • Frangiskos Frangeskides

    Hi,

    I was trying to figure out why Google is not indexing my site and discovered that I have the same problem with my sitemap!! Are you planning on fixing it? Can you suggest a workaround?

    My site is connected and published on Netlify

    My domain is: https://www.scalacityads.cy/

    The sitemap is: https://www.scalacityads.cy/sitemap.xml

    The address that is used inside the sitemap is: https://scalacityads.brizy.site which is wrong and my website does not appear on Google even after being published for months!!!!

    I need at least a workaround urgent!!!

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  • Permanently deleted user

    Hello Frangiskos Frangeskides

    Thank you for contacting us. Could you please check if you generated the sitemap of the site and add it into your Google Search Console Account as it is indicated in this article?  

    Did you copy the entire code we have generated and inserted in the Sitemap from Google Search Console account? I'm sorry but this isn't correct. You have to copy only the link (e.g. https://www.drrenovationsandrestorations.com/sitemap.xml) and insert it there https://jumpshare.com/v/AVrr9zsTGUBYBItvXFwu. This detail is mentioned also in the Google documentation, see here and here is the entire article.

    If you didn't copy the entire code and added only the URL link, I'm sorry if I hurt you with the information from above, could you please make sure you added the link in such a way https://jmp.sh/tKPkPdf, with a single slash symbol? 

    If a specific URL is not indexed with Google, you can request Google for indexing the page. Please watch this video for the procedure to inspect your URL and request for indexing. https://www.loom.com/share/90b305869adf494cb805f25cea7b0c34   

    Best regards, Nelea.

     

     

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  • Ray H

    From what I can see Frangiskos Frangeskides issue is exactly the same as I had.

    This issue is now 1 year old and hasn't been fixed.

    My fix was to edit the file manually and insert the correct domain. My site is found by Google with no problem.

    I hope Frangiskos that helps you.

    Edit - I have just checked the one site I have uploaded using HTML publish, and the sitemap still shows the brizy link and not the correct website address. So the only option currently is to manually edit the Brizy sitemap file. 

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  • Frangiskos Frangeskides

    Hi Nelea,

    I'm a software developer with many years of experience, and I can hardly make sense of what you are saying. You are generating an invalid sitemap. Either generate the correct sitemap, or don't generate it at all. Overwriting the sitemap in Google Search Console is not a solution. This is very serious and hurts SEO badly. This issue affects ALL customers that don't use Brizy hosting. If we use an external hosting, and there is no place in Brizy to set the domain name, then Brizy doesn't know the correct domain to use in sitemap.xml and is using the alias domain name. Please escalate this issue to the development team.

    Thanks,

    Frangiskos 

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  • Frangiskos Frangeskides

    Hi Ryan,

    Thanks for the workaround. This was also my initial thought, but I'll have to do this every time I do an update in Brizy builder. I was thinking to create a GitHub Action to modify or delete the file if I don't get an official solution 

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  • Kc George

    Hi Frangiskos,

    We regret the inconvenience caused by the delay in fixing the problem. The domain name that the user adds to Netlify is not accessible to Brizy Cloud when you publish using a third-party server. As a result, using the custom domain to produce the sitemap is now not possible.

    Under the 3rd Party Free Hosting option, we intend to offer a mechanism to recreate the sitemap with a custom domain. Please download the sitemap file from your GitHub repository, replace the domain name in the sitemap, re-upload it to GitHub, and then redeploy the site in Netlify.

    Following the submission of a new sitemap, Google may take 4–7 days to crawl the website. Please refrain from making any changes to the site for a week once the new sitemap has been synced to Netlify and updated in Search console. The sitemap file will get overwritten each time you edit the site and sync the changes with GitHub.

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