Missing project

Jose Navarro

• November 02, 2021 09:06

I have almost finished a project and for the life of me, I cannot find it.

I went in to edit the project and am now presented with a blank page as If I am starting from scratch.

How can I get assistance without publishing my client's details on this forum?

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  Permanently deleted user

  • November 02, 2021 11:20

  Hi Jose,

  Thank you for getting in touch with us.

  Could you please send us the URL of the page you found this inconvenience?

  Best regards, Nelea.

   

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  Jose Navarro

  • November 03, 2021 11:23

  Thanks! https://blackberry8539214.brizy.site/ Zero81 Napoli Pretty sure I had saved as I went but after logging in yesterday to incorporate the branding colours it was a blank page. Regards José A

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  Permanently deleted user

  • November 03, 2021 11:27

  Hi,

  If you receive this problem https://jmp.sh/9J56aky this means that the page is saved in the Drafts. Therefore you have to go to this page and "Publish" it and after this to "Update" it. See here https://jmp.sh/Fh2g5r2. If you published the site and still see the problem, please try to clean the browser cache and check it again.

  Let us know if all is working fine. Thank you!

  Best regards, Nelea.

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