Switching domain from one project to another

Sajida Chogule

• October 31, 2021 14:37

Hello

I had connected my domain on one project but after visiting the project again, I saw that the entire website was empty. I don't know what happened. So I removed the domain and deleted the project. I then connect the same domain to another project but I the website is still not running. 

I don't know how to proceed. Please help.

Also can I retrieved the project that I deleted??? I need it back as I realized that my latest changes are there. 

 

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  Mihail Stremenovskii

  • November 01, 2021 09:11

  Hello!

  As per your screenshot, your CNAME record is not connected correctly. 

  You have 2 different brizy pages - accountxxx2 in request data and accountxxx1 in current data

  I suppose you didn't add the correct value (page URL) for the cname record, in the dns panel, in the custom domain.

  Please check instructions for domain connection: https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  Regarding your deleted project, the answer is - no. We can't restore it after you deleted it. 

  Kind regards,

  Mihail

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