Counter stuck at 100

Fariz Irfan

• October 31, 2021 12:59

Counter works fine in editor but max out at 100 when viewing published page. Please help.

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  Permanently deleted user

  • October 31, 2021 19:27

  Hi,

  We are sorry for this inconvenience.

  Yes, we know about this problem and our team is working to solve this problem. We are doing our best to release the fix this problem as soon as possible.

  Best regards, Nelea.

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  Francisco Palarea

  • November 02, 2021 16:42

  Hi, I'm also having this problem. Do you know the timeframe this will be fixed? Thanks

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  Permanently deleted user

  • November 02, 2021 18:43
  • Edited

  Hi Francisco,

  Unfortunately at the moment, we don't have an exact ETA for when this issue will be fixed, but we are doing our best to release the fix of this problem as soon as possible.

  Apologies for this inconvenience.

  Best regards, Nelea.

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  Ben Brown

  • November 23, 2021 23:18

  Same problem. Wasted an hour trying to fix this... should have followed my hunch to google why it was stopping at 100 :\

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  Permanently deleted user

  • November 24, 2021 07:17

  Hi Ben,

  Thank you for contacting us.

  This issue was already fixed. Also, I have checked in our builder the counter element, and everything works well. Can you please specify if you have this problem with Brizy WordPress or Brizy Cloud?

  Best regards, Nelea.

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  Ben Brown

  • November 24, 2021 19:35

  I'm using the wordpress plugin. It appears to work in the plugin. But when the page is published it does not work

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  Doina P

  • November 24, 2021 19:44

  Hello Ben,

  Thank you for your message!

  Please make sure you have the latest versions of Brizy WP:  Free 2.3.20 and Pro 2.3.15. Besides this, clear the server/browser cache and disable all of the other plugins/themes that you do not use. Hope this helps! If you still encounter problems, write to us!

  With kind regards,

  Doina

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