Brizy template post extract controls for fonts are not changing displayed text

Phoebe Cotton

• October 29, 2021 11:35

Using Brizy template to control appearance of WP posts, the font settings are not working.

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  Alex

  • October 29, 2021 21:12

  Hi,

  just checked this and works well for me: https://jmp.sh/OP69RJM Can you please confirm that we are talking about the latest Brizy versions - Free 2.3.18 and PRO 2.3.14? Do you have the same problem if you switch to a different theme?

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  Phoebe Cotton

  • October 30, 2021 09:59

  Hi Alex

   

  Thanks for the reply.  To confirm, it is the latest version of Brizy pro and free, and I did swap the theme to the simpler WordPress 20- 20 to rule that out.

   

  Some good news.

   

  To test it again I tried creating some new posts and new templates today, and the news is better.

   

  New posts added to new templates  work fine.  New posts added to the existing templates also work,  and existing posts switched to a new template also take the formatting. 

   

  What isnt working is that existing posts already attached to an existing template won't change. Changes to the post or template make no difference.

   

  I could of course remake the templates (or the posts) , but that will take a good while, 

   

  Is there a way to overcome this with the current content without doing that?

   

  Regards

  Bev

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  Alex

  • November 01, 2021 20:44

  Hi Bev,

  this is strange behavior and it will be good if we look at this issue in your dashboard. I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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