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Video background did not show on the 2nd slide onwards on web story

Comments

5 comments

  • Alex

    Hi See,

    thank you for your message. I have managed to reproduce this problem on our side and I have already created an internal issue. We'll fix this in one of the next Brizy Cloud updates. Sorry for the created inconvenience. 

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  • See Tan Ling

    Thanks Alex for your prompt action.

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  • See Tan Ling

    Hi Support,

    We saw your update for Brizy Cloud on the changelog, but we did not see any update on the video background fix for web story. We tried to insert video background on the 2nd slide again, it wasn't shown...We have to tell our client we are not able to do that at the moment. How long would it take to fix the problem? 

    Thanks,

    See

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  • Alex

    Hi,

    Indeed, the problem is still in inspection mode and a fix in this regard was not included in the current update. Unfortunately, we do not have an ETA but I hope soon because I marked this issue as urgent and I hope to have some good news soon.

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  • See Tan Ling

    Thanks Alex, appreciate your feedback and follow up. Looking forward to positive result soon. 

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