Merge multiple accounts

Terence Mckinney

• October 27, 2021 06:31

I setup a free site using my personal email to test out the product. I liked it and decided to get PRO and went to Brizy site and followed prompts to purchase Brizy Wordpress Freelancer- Lifetime PRO.  

While I was dealing with several alerts from the credit card company blocking payment,  I  did not notice autofill used my work email by mistake and I now have two Brizy accounts but the paid account has the wrong email. Can I get assistance merging the two accounts to use my personal email?

Thanks!

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  Permanently deleted user

  • October 27, 2021 09:09

  Hello,

  Thank you for getting in touch with us.

  Please write us the exact email you want to change.

  Best regards, Nelea.

   

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  Pascal Brennecke

  • October 30, 2021 12:53

  Hi, could you do that for my account as well please?

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  Permanently deleted user

  • November 01, 2021 08:43

  Hi Pascal,

  Sorry for the late reply, support is limited on weekends.

  Please write us which email you want to modify, in which account. Please give us more information about what we need to change.

  Best regards, Nelea.

   

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  Pascal Brennecke

  • November 01, 2021 10:47

  Hi Nelea,

  please open a private request as I don't want to leave my E-Mail adresses here in public

   

  thanks

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  Permanently deleted user

  • November 01, 2021 10:57

  Hi Pascal,

  I already opened a ticket, we should receive a notification by email.

  Best regards, Nelea.

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