Can't select hero image in mobile

Joe Sacco

• October 26, 2021 20:18

I'm trying to select the hero image in mobile so I can insert a different image for a more mobile-friendly orientation. Why can't I select the image in mobile workspace?

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  Permanently deleted user

  • October 27, 2021 07:02

  Hi Joe,

  Thank you for getting in touch with us.

  You should access your mobile version and change the image from there, please see this video. Hope this will help. Let us know if all is working fine. Thank you!

  Best regards, Nelea.

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  Joe Sacco

  • November 08, 2021 07:37

  Hi Nelea, Clicking the image does not give me the menu I need to change the image. Actually, clicking that image produces nothing at all. Even clicking produces nothing. Joe Sacco

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  Permanently deleted user

  • November 08, 2021 08:41

  Hi Joe,

  Please make sure that you are using the latest Brizy plugin versions, which are 2.3.18 for Brizy free and 2.3.14 for Brizy Pro. Try to fully reinstall plugins (deactivate, remove, install again) Clear the website cache and check your page again.

  P.S please do not reply to the notification email - noreply@brizy.zendesk.com; the emails will be received as spam and they will not be posted here.

  Let us know if all is working fine. Thank you!

  Best regards, Nelea.

   

   

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