Page not showing
Hi I have created a page with brizy, and inserted a woocommerce product on the page it works fine inside Wordpress but will not show on a live page.
Any ideas?
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Hi,
Do you have any errors in the browser console? If you delete the WooCommerce product will the page work? Can you please confirm you have this issue with the latest Brizy versions - Free 2.3.18. and PRO 2.3.14? Also, do you have the same problem if you disable all your external plugins?
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Hi sorry for the delay had a hospital staycation lol so I have gone through it all and the only time the page will show is when woocommecre is deactivated.
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Hi,
I hope you're fine now.
You didn't tell me anything about the Brizy versions. Please confirm that we are talking about the latest Brizy versions - Free 2.3.18. and PRO 2.3.14? Once confirmed, I will create a private ticket for you and we will inspect the issue on your dashboard.
btw: please also make sure you have the same problem if you disable all your external plugins(except Brizy and WooCommerce).
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Yeh sorry, so the Brizy's plugins are both upto date, and I have deactivated all other plugins and did not work. So i can see and work on the page that i have the product on but i can not see it live all i get is HTTP ERROR 500.
If i only have brizy and woo on the page loads but is just white.
ta
Dan
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Hi,
We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?
Best regards, Nelea.
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