"This page is not yet created. Please start designing your page by clicking the button below"

Dabia Belote

• October 22, 2021 19:34

Hi, I've read the related post in regards to this subject before contacting. I tired clearing the cookies and the cached, and still I do not see the page I've created and published in brizy cloud with the subdomain https://grapefruit8451144.brizy.site/. Help need ASAP! Thanks

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  Alex

  • October 22, 2021 21:16

  Hi,

  can you please confirm the homepage of this project is not set as "draft": https://jmp.sh/AApbJIe ? Homepage can be set in menu settings: https://jmp.sh/LDQosZw

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  Dabia Belote

  • October 23, 2021 20:44
  • Edited

  Yes, it is not a draft, but a published page.  https://bit.ly/30Wf4YH  And also it is not allowing me to set it to home page from the menu/ project settings.  https://bit.ly/30VRJq4

  But it is already a homepage. https://bit.ly/3b0Up7E

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  Dabia Belote

  • October 25, 2021 15:16

  Hi there, it's been some days now, I have not heard from you. My site is doing the same thing. How long before I can get true help and get this issue resolved and start building my website?

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  Alex

  • October 25, 2021 20:30

  Hi,

  Support is limited on weekends so I couldn't get back to you sooner. Please make the screenshots public because I can't see them: https://jmp.sh/IN7SRcu

  btw: does it happen specifically for this project or even if you create a new project do you have the same problem?

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  Dabia Belote

  • October 25, 2021 23:15

  Hi, yes I do understand the support limitations on the weekends. But yes, it does the same thing when I publish other sites as well. Also, those screenshots should be available for view now.

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  Alex

  • October 26, 2021 12:51

  Hi,

  Just checked your website and now it works well: https://jmp.sh/ukB4EjX Did you change anything?

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  Dabia Belote

  • October 26, 2021 18:43

  No, I changed nothing! You must know magic. Please tell me what you did to get it to work, because even now, it still does not work on my end at all, and still, it displays the same error message as I described in the previous messages/ screenshots. Tell me, how did you get that to work and how can I do the same?

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  Alex

  • October 26, 2021 20:40

  Even if I do magic, I don't seem to realize how powerful I am because I haven't done anything and everything is working now 😀. 

  I will insist on a possible cache problem because this problem often occurs when the page was in draft and then published but in the browser's cache, it remains draft. Can you please check this in a different browser or device?

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