Updated my changes not working

Cindy Dunn

• October 20, 2021 03:05

When I try to update it says 'The page needs a refresh'.

I have increased memory, cleaned database, cleared cache, reinstalled Brizy Pro, deactivated all other plugins.

Please help.

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  Permanently deleted user

  • October 20, 2021 06:41

  Hi Cindy,

  We are sorry for any inconvenience.

  This is an issue and we are working on it already and we will try to have a solution as soon as possible.

  Apologies for this inconvenience.

  Best regards, Nelea.

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  Permanently deleted user

  • October 20, 2021 07:04

  Hi Cindy,

  This issue is generated by the SiteGround security rule. As a temporary solution, the Mod_Security rule should be disabled.
  Please, contact the SiteGround Technical team and ask them to check the ticket #4110933 and to disable ths security rule for your dashboard.

  We will keep you updated regarding the final fix on this issue.
  Thank you, Nelea.

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  Permanently deleted user

  • October 21, 2021 09:46

  Hi Cindy,

  I am glad to inform you that SiteGround developers fixed the issue with the security rule for our builder.
  Please, try again to edit and update your Brizy page.

  Let us know if you have any other issues or questions.

  Best regards, Nelea.

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