This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

Aaron Van Noy

• October 19, 2021 18:55

Hello,

I'm having issues updating Brizy pages for this site: https://kileym8.sg-host.com/

I get the following error when I try to update a Brizy page:
This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

I have tried the following, but still cannot save Brizy page updates:

• I have updated to the latest versions of Brizy and Brizy Pro, but the issue persists
• I have logged all users out of the site
• I have deactivated all plugins
• I switched to a default theme
• I increased the server memory limit to 256M
• I have logged out and back in multiple times

Please let me know if you have any recommendations on how to solve this issue.

Thanks!

0

• 

  Aaron Van Noy

  • October 19, 2021 19:08
  • Edited

  I have also tried:

  • to clear the server cache,
  • deleting all page revision

  but no luck there either!

  0
• 

  Aaron Van Noy

  • October 19, 2021 19:01

  Update: 

  It looks like I can save a Brizy edit for this page:

  • https://kileym8.sg-host.com/services/

  But I still cannot save Brizy edits for these pages:

  • https://kileym8.sg-host.com/
  • https://kileym8.sg-host.com/business-consulting/
  • https://kileym8.sg-host.com/courses/

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• 

  Alex

  • October 19, 2021 20:26

  Hi,

  are you hosted at Siteground? If so, try disabling Mode Security and check again. This is a temporary solution, and if you can't do this, you can contact and ask them to disable it for you. This is their answer after our last discussion: "You can advise the affected plugin users to contact our Technical Team and we'll disable the rules individually". Please add to your message this ticket # 4110933"

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• 

  Danielle Brophy

  • October 19, 2021 22:22

  Hi, I'm experiencing the same issue as well. Geez, hope this gets fix soon...

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• 

  Nathan Graves

  • October 20, 2021 02:14

  I just started getting the same error. Also hosted with siteground. 

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• 

  Mihail Stremenovskii

  • October 20, 2021 07:56

  Hello!

   As a temporary solution, the Mod_Security rule should be disabled. Please, contact the SiteGround Technical team and ask them to check ticket #4110933 and to disable the security rule for your dashboard.

  We will keep you updated regarding the final fix on this issue.

  Thank you!

  Kind regards,

  Mihail

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• 

  Nathan Graves

  • October 21, 2021 07:04

  Seems to be fixed now.

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