This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

Connor Strickland

• October 19, 2021 17:55

Hi,

 

I am getting this error on all of my Brizy sites every time I try to update a page. I have tried clearing my browser cache, the WordPress cache, re-installing Wordpress, and re-downloading Brizy. Nothing seems to work. Thanks.

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  Permanently deleted user

  • October 19, 2021 18:44
  • Edited

  Hi,

  We are sorry for any inconvenience.

  This is an issue and we are working on it already and we will try to have a solution as soon as possible.

  Apologies for this inconvenience.

  Best regards, Nelea.

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  Luis Castillo

  • October 19, 2021 23:30

  Having the same issue, I'm glad my websites are not public yet but this is a big problem if we don't have a permanent solution!! 

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  Permanently deleted user

  • October 20, 2021 06:34

  Hi Luis,

  We are sorry for this inconvenience.

  Soon this issue will be fixed. Are you hosted at Siteground? If so, try disabling Mode Security and check again. This is a temporary solution, and if you can't do this, you can contact and ask them to disable it for you. This is their answer after our last discussion: "You can advise the affected plugin users to contact our Technical Team and we'll disable the rules individually". Please add to your message this ticket # 4110933"

  Best regards, Nelea.

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  Permanently deleted user

  • October 21, 2021 09:44

  Hello Everyone!

  I am glad to inform you that SiteGround developers fixed the issue with the security rule for our builder.
  Please, try again to edit and update your Brizy page.

  Let us know if you have any other issues or questions.

  Best regards, Nelea.

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  Luis Castillo

  • October 21, 2021 17:08

  I can confirm, it all works fine now. Is it safe to say that was a permanent fix??

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  Permanently deleted user

  • October 21, 2021 17:15

  Hi Luis,

  Yes, It is a permanent fix from the SiteGround part.

  Best regards, Nelea.

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