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Video on Single Template not showing custom fields

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5 comments

  • Alex

    Hi,

    can you please confirm that we are talking about the latest Brizy versions - Free 2.3.18. and PRO 2.3.14? Did this issue occur after the last update?

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  • Daniel Schindlower

    Hi,

    I'm using the latests versions Free 2.3.18. and PRO 2.3.14.

    But I used tried it on a staging server with earlier version and had the same problem, so I think it's not a proble of the last update... Could be a previous update problem.
    But I'm sure it worked some months ago.

     

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  • Alex

    Thank you for the confirmation. I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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  • Don Schaffer

    I'm seeing the same "N/A" on the template where we originally set up our custom posts to utilize a "video link" field that contains the video's web address, like Daniel did, above. Currently using Brizy Free 2.4.13 and Pro 2.4.12.

    • What changes should we make on our site to ensure the custom posts' links will continue to display the videos?
    • Too, on a client's site (same versions of Brizy) we've just created custom posts similar to ours, but (as above) the custom post "video link" field also does not display to be selected. Additionally, the client uses both Vimeo and YouTube content. How can we get this to work for them?
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  • KC George

    Hi Don,

    With the most recent Brizy versions, I tried the dynamic video URL feature of the Brizy Video element. Please watch this video to see how I did it. https://jmp.sh/pNMfqogv  The dynamic video appears to play well in blog posts at my end.

    I'm hoping that will go smoothly on your end as well. To answer your questions, I would need to look at how you have implemented the CPTs and custom fields. To identify the issue and provide the best solution, let me have a look at your project. 

    Please add me as a user to the WordPress Dashboard of one of your websites if you need assistance with this. My email: kc.george@brizy.io. As shown in this screenshot: https://jmp.sh/sOSGGR3, please turn on the option "Send the new user an email about their account"

    Please let me know here when you send me an invitation.

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