For the layout with the smoke video, can you please edit the end so that suggestions don't keep coming up?

Helene Dendor

• October 15, 2021 20:12

I don't want to have to pay for a vimeo account for that one video that you used on the template. 

How you have it set up now, the red smoke comes out.  Repeats a few times, but then goes to suggested videos.  This does not look too good in the background of my home page on my portfolio.

Was hoping someone could fix this issue for the Vimeo video.

 

Thanks!!

0

• 

  Mihail Stremenovskii

  • October 18, 2021 07:49

  Hello Helene!

  May I ask You to provide us with more details?

  Are you using WordPress Brizy plugin? Add some screenshots of your issue, and a link to a page, where we will be able to check it for you.

  Kind regards,

  Mihail

  0
• 

  Helene Dendor

  • October 19, 2021 08:14

  Yes, Brizy WP Plugin. It's the vimeo video you have posted in one of the layouts. You need to cut the end off so it stops showing related videos. it keeps ending like this and i would like for it to continue looking like this: Virus-free. www.avast.com (https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=link) 

  0
• 

  Mihail Stremenovskii

  • October 21, 2021 06:53

  Hello Helene!

  Thank you for the additional info! Can you please add the link to your website? So I will check your video, please.

  NOTE Please do not reply to noreplay email, cause your message will be added to SPAM and can be lost.

  Kind regards,

  Mihail

  0
• 

  Helene Dendor

  • October 21, 2021 13:02

  Dendorable.com

  0
• 

  Mihail Stremenovskii

  • October 25, 2021 09:52

  Hello Helene!

  Thank you!

  As I can see, the video is working well.

  Did you enable the loop functionality for the video? If I missed something, please add some screenshots. 

  NOTE Please do not reply to noreplay email, cause your message will be added to SPAM and can be lost.

  Kind regards,

  Mihail

  0
• 

  Natalia Chitoroaga

  • October 25, 2021 13:30

  Hello Helene,

  My name is Natalia, Brizy support Lead.

  I would like to inform you that I've opened an internal issue for our development team, for the vimeo video in our layout. This issue is already in our "doing" tab, the fix will be added in one of our next Brizy wp updates. 
  This post is added to our internal dashboard, so you will be notified when the new release is available in the WordPress repository.

   

  Let me know if you have any other issues or questions.

  Regrds, Natalia

  0
• 

  Mihail Stremenovskii

  • October 25, 2021 13:40

  Hello Helene!

  Thank you for getting back. I am sorry, looks like some kind of misunderstanding here. 

  Let's continue our conversation in your previous post --> here

  Please do not create new posts with the same issues to avoid miscommunication and further troubles and misunderstandings. 

  I will double-check your previous messages and ticket to find more info about your troubles. 

  Sorry for the inconvenience. 

  Kind regards,

  Mihail

  0
• 

  Helene Dendor

  • October 26, 2021 08:12

  thank you Natalia! appreciate it A

  0

Please sign in to leave a comment.