Project data should exist

Chelsea Solmundson

• October 15, 2021 16:51

Hi, I have a staging site that i just started (want to redo site, not importing the old pages) and i can't add new pages. All it does is give me the "project data should exist" error and doesn't go anywhere. 

I saw other posts that say you need to create a new ticket to fix it? If I need to send admin info can you tell me what email i can send to? Thanks! (this is not cloud, it's brizy lifetime pro)

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  Alex

  • October 15, 2021 18:18

  Hi,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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  Scott Washburn

  • October 16, 2021 19:45

  Hello Brizy Support,

  I have the same issue of the "Project data should exist" message when I try to edit a page.  I am trying to transition my site from using Elementor to using Brizy.

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  Permanently deleted user

  • October 17, 2021 13:42

  Hi Scott,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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