Brizy Builder loads forever, templates not showing up right...
Anytime I try to access the Brizy Builder to work on a template, it just loads and loads and loads forever. Tried reinstalling both Brizy and Brizy Pro plugins, and have confirmed that they are the most up-to-date versions of the plugins.
I've also tried switching the theme to one of the other default themes and have also deactivated/re-activated each of the plugins that we use to make sure it's not some sort of plugin issue. So I've basically done all of the troubleshooting steps that I can do on my own.
Please help!
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Also, it doesn't seem to be a browser issue because I use Brizy on another website and the builder boots up just fine.
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Hello!
Can you tell us your server configuration parameters?
Kind regards,
Mihail
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I believe it's Apache with PHP 7.3
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Hello!
What is about settings like memory limit etc?
Also, Please make sure that you are using the latest Brizy plugin versions, which are 2.3.17 for Brizy free and 2.3.13 for Brizy Pro.
Try to fully reinstall plugins (deactivate, remove, install again)
Clear the website cache and check your page again.
After it, go to Settings --> Permalinks and push the save button. In general WordPress settings, I mean.
Let me know the results.
Kind regards,
Mihail
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The templates are now showing up correctly, which is a step in the right direction. However, the Brizy Builder still just loads and loads forever.
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Hello Nathaniel!
Here was a released new plugin version. Please make sure that you are using the latest Brizy plugin versions, which are 2.3.18 for Brizy free and 2.3.14 for Brizy Pro.
Also, can you add some screenshots of mentioned issue?
Kind regards
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