THIS IS EMERGENCY ISSUE

Yilin Song

• October 11, 2021 08:48

Hi team,

I am losing a very important client because of your plugin issue.

After my team and I spent days designing a site for a client, we enable the Whitelabel option. Then every single page is BROKE. Literally, if we can not fix this issue tomorrow, it will because a huge issue.

I tried to find an email address to contact your team but no email has been found! This is horrible support.

Please send me an email at jinyuqilin1@gmail.com as soon as possible. I am your lifetime deal user. Please give some proper support.

 

Thanks,

Alex

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• 

  Permanently deleted user

  • October 11, 2021 09:11

  Hi,

  Thank you for contacting us.

  We have created a private ticket for this request. You had to receive a notification regarding this by email.

  Also, here you can find the email to contact our team.

  Best regards, Nelea.

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• 

  Natalia Chitoroaga

  • October 14, 2021 10:25

  Hello Yilin,

  No news from your side, here or on our private channel. 

  Any updates on your issue?

  Thank you!

  Natalia 

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