Styles are weird and not being applied to items even with CSS

Alex Castro

• October 05, 2021 10:56

Hi there. It's been about 2 days that styles are not being applied as selected. So far I've noticed font weight (both items below have the same style), icon colours, icon with links disappear and, on the editor (last pic), font looks weird. Can you please check?

I have the new version of Brizy/Pro and cleaned cache. Site is sixdegreesmed.com

Also, I can't change font, color, or anything on the menu element. When I click on the menu item to edit it, it actually takes me to the link.

Thx/

Alex

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  Permanently deleted user

  • October 05, 2021 11:55

  Hi Alex,

  Thank you for contacting us.

  Could you, please, check if you are using the latest versions of Brizy Free 2.2.18 and Brizy Pro 2.2.11? Please, try to deactivate all other plugins, clear the cache, and check if the problem is still present. In case, if this doesn't help, please, try to activate one of the default WordPress themes (for example, Twenty Twenty-One) and check if icons will be displayed then.

  Best regards, Nelea.

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  Alex Castro

  • October 13, 2021 01:13

  Hi Nelea, 

  I went through all your recommendations and also removed all the CSS I had running on the site but the issue continues. Icons show normally when I use another builder. 

  My versions of Brizy are not the ones you listed. I am using Brizy Free 2.3.17 and Brizy Pro 2.3.13

  Thanks,

  Alex

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  Permanently deleted user

  • October 13, 2021 06:24

  Hi Alex,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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