merge accounts

Lee Brenton

• October 04, 2021 22:07

I want to Merge two accounts please, 
I also want to cancel one of the accounts pro subscriptions (which is due today :) ) 

I have been looking where to cancel one of the subscriptions but i can't find where to do that?

Thank you.

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  Permanently deleted user

  • October 05, 2021 07:14

  Hi,

  Thank you for contacting us.

  Could you please write the email of what account do you want to merge, what account do you want to cancel.

  If you want to cancel your subscription please login into your account->dasboard-> cancel the subscription.

  If you can not find it we can do it for you, only please write to us for which plan do you want to cancel the subscrition.

  Best regards, Nelea.

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  Lee Brenton

  • October 08, 2021 07:27

  Please note that the subscription on leebrenton@gmail.com has now been cancelled Is it possible to move the projects from 1 account, over to my main account? I have two accounts RED: LeeBrenton80@gmail.com (monthly pro - This has now been cancelled) GREEN: Pagan.Ministry@gmail.com (lifetime studio) Could you please: • Move/Copy the 4 projects from Red ➜ Green (So now everything will be in the Green: Pagan.Ministry@gmail.com account) • Delete the Red: LeeBrenton80@gmail.com Account (so i don't get confused again). Thanks very much! Kind regards Lee

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  Permanently deleted user

  • October 08, 2021 09:58

  Hi,

  At the moment, we can not move the project from an account to another. This future request is on our to-do list. Therefore you can do it by yourself.  To migrate the projects you have to use the Team Member option. First, you need to save all your blocks or the entire layout in the project. Then, invite the user email, as a manager, into your account. This user will create a new page + add all blocks (or layout) in this page. 

  Best regards, Nelea.

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