Change my email account

1K 1Kubator

• October 01, 2021 09:47

hi support,

for some reason, i can't change my account's email address. i entered my new email address & confirm it and it does not work. can you help?

I want to change this e mail clement@1kubator.com to this production@1kubator.com

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  Permanently deleted user

  • October 01, 2021 10:19

  Hi,

  Thank you for contacting us.

  We already changed the email from clement@1kubator.com to  production@1kubator.com.

  Could you please check now and confirm if everything works well at your end?

  Best regards, Nelea.

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  Martin Weisbach

  • March 10, 2023 10:07

  Same here... it's not possible to change the email address in the account settings. What can I do to change it? I don't wan't to post my address here...

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  Martin Weisbach

  • March 10, 2023 10:18

  Ok, it worked now. Would be helpful if you would leave a notice after saving the new email address that a confirmation mail has been sent.

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  Ariel H.

  • March 10, 2023 11:21

  Hi Martin,

  Thank you for the update, I'm glad that you managed to update your email address.

  We value your feedback and will take it into account as we plan future updates.

  Best regards,
  Ariel H.

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  Jpm Automação E Equipamentos Industriais S.a

  • January 07, 2026 15:24

  Hi, i am having the same problem. I can't change my account's email address.

  I want to change this email josefilipe.lino@gmail.com to this jose.inacio@jpm.pt

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  Ariel H.

  • January 07, 2026 15:38

  Hi Jose,

  Thank you for contacting us.

  To proceed with changing your account email address, we need to verify that you own the new email address (jose.inacio@jpm.pt). Please follow the steps below:

  1. From jose.inacio@jpm.pt, send us an email to communitysupport@brizy.io.
  2. Use the subject line: Email Ownership Verification.
  3. In the message, briefly confirm that you are requesting to change your account email from josefilipe.lino@gmail.com to jose.inacio@jpm.pt.
  4. Once we receive the email from the new address, we will consider it verified and proceed with the update.

  Thank you for your cooperation.

  Kind regards,  
  Ariel H.

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  Ariel H.

  • January 08, 2026 10:30

  Hi Jose,

  It looks like you’ve already updated the email address directly from your account. Please let us know if you need any further assistance.

  Kind regards,
  Ariel H.

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