Upgraded to Brizy Lifetime Pro and charged multiple times

Heather Ferguson

• September 30, 2021 20:35

I just purchased the Lifetime license and it looks like I was charged twice during the process. Can you refund the additional charge? Also, will I receive a credit for the annual subscription that I had paid prior to the upgrade.

Thanks,

Heather

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  Permanently deleted user

  • October 01, 2021 07:09

  Hi,

  Thank you for contacting us.

  We are sorry for this inconvenience, we have refunded already the additional charge. I'm sorry but we can not offer any credits.

  Best regards, Nelea.

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