Internal Server Error

David Heutink

• September 30, 2021 21:27

Hi,

Lately I'm getting the "Internal Server Error" everytime. Could you guys please check out what this is.

Some pages are down randomly, like the brizy plugin is offline and then suddenly all is working again. But when for instance my Homepage is not working correctle other are working okay. So I cant figure out what the problem is.

Please can you check if the sever connection is ok for my site.

0

• 

  Mihail Stremenovskii

  • October 01, 2021 06:27

  Hello!

  Please make sure that you are using the latest Brizy plugin versions, which are 2.3.17 for Brizy free and 2.3.13 for Brizy Pro.

  Try to fully reinstall plugins (deactivate, remove, install again)

  Clear the website cache and check your page again.

  After it, go to Settings --> Permalinks and push the save button. In general WordPress settings, I mean.

  Let me know the results.

  Kind regards,

  Mihail

  0
• 

  David Heutink

  • October 04, 2021 10:14

  Hi Mihail,

  It is still persisting and the website is very slow.

  Kind regards,
  David

  0
• 

  David Heutink

  • October 04, 2021 10:43

  It seems that it starts happening in the backend when i'm in the brizy edit mode. Then it also occures in the frontend.

  0
• 

  Mihail Stremenovskii

  • October 04, 2021 10:49

  Hello!

  Thank you for the report.

  I've created a private ticket, you should receive an email notification regarding this. In this ticket, please, provide us the link to your website and admin access to the WP dashboard, we would like to check the problem from your dashboard.

  Kind regards,

  Mihail

  0

Please sign in to leave a comment.