Purchased studio level of Brizy cloud with it saying it would charge me $99 after my free 2 year expired now its saying its going to charge me during my trial in my account.

Josephine Jarvis

• September 30, 2021 03:23

Purchased studio level of Brizy cloud with it saying it would charge me $99 after my free 2 year expired now its saying its going to charge me during my trial in my account.

Can this be fixed to say I will be charged $99 after my free trial with brizy page builder pro expires. 

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  Permanently deleted user

  • September 30, 2021 09:05

  Hi Josephine,

  Thank you for contacting us.

  You had this issue because you purchased the Studio Plan from our site, but not from your account.  We have already refunded your Studio Plan, your money should return to your account within 3-5 days (depending on your bank). Now, please login into your account and purchase Studio Plan from your account. 

  Best regards, Nelea.

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