My Appsumo LTD did not upgrade to Studio pro plan after purchase.

Mr P K Patel

• September 29, 2021 18:48

Can I have the support email so that I can send you the paddle invoice as a proof of purchase,

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  Alex

  • September 29, 2021 20:57

  Hi,

  I'm not sure I understand what you mean. Can you please give us more details? The Studio plan and Appsumo license are two separate licenses and they don't upgrade one to another.

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  Mr P K Patel

  • September 29, 2021 21:40

  I am able to access the Appsumo LTD Account account but not able to access the studio pro account.

  They both have the same email id: pranesh.*****@gmail.com.

  Can you check the backend . When I purchased through paddle I was able to login for the

  first time. 

  If you can give me an email can email you the paddle invoice.

  Regards,

  Pranesh

   

   

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  Mr P K Patel

  • September 30, 2021 11:31

  Hello,

  Can you please resolve the issue.

  Regards,

  Pranesh Patel

   

   

   

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  Alex

  • September 30, 2021 14:53

  Hi,

  fixed. Please check it now. The problem was that you missed a letter from your email address when you purchased the Studio Plan: https://jmp.sh/3AiWNSJ

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