Global Blocks Not Working

Brooke Watkavitch

• September 29, 2021 01:28
• Edited

Hi! I cannot make a new global block on any site located on our server. When I try to make a block global, it just show the loading circle. Any ideas?

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  Mihail Stremenovskii

  • September 29, 2021 07:21

  Hello Brooke!

  Please make sure that you are using the latest Brizy plugin versions, which are 2.3.17 for Brizy free and 2.3.13 for Brizy Pro.

  Try to fully reinstall plugins (deactivate, remove, install again)

  Clear the website cache and check your page again.

  Let me know the results.

  Kind regards,

  Mihail

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  Brooke Watkavitch

  • September 29, 2021 15:52

  Hi Mihail!

  I tried all of those things, and it still results in the same thing.

  As a note, this loading happens on all websites on our server, no matter which browser I use.

  Thanks!

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  Mihail Stremenovskii

  • September 30, 2021 06:43

  Hello!
  I've created a private ticket, you should receive an email notification regarding this. In this ticket, please, provide us the link to your website and admin access to the WP dashboard, we would like to check the problem from your dashboard. 

  Kind regards,

  Mihail

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