Help with SSL Problems

Philip Conner

• September 28, 2021 21:13

I have a client that domain expired, I was able to retrieve it 40 days later. Now the website SSL is not recognizing the domain. I did update the A Record & CNAME Record, and the records are green. Which leaves me to believe it is the SSL, how can I fix this problem.

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  Permanently deleted user

  • September 29, 2021 06:50

  Hi Philip,

  Thank you for contacting us.

  Could you please send us the URL of this site? Usually, It takes up to 24 hours for the SSL to install and propagate until you will see the secure connection when you will access the project.

  Best regards, Nelea.

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  Philip Conner

  • October 01, 2021 16:57

  Here is the link https://www.believeprepacademy.org/

   

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  Denis B

  • October 04, 2021 08:21

  Hi Philip,

  Sorry for late reply, support is limited on weekends.

  Please, check your website now, SSL problem was solved.

  Best regards,
  Denis.

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  Philip Conner

  • October 04, 2021 18:04

  Hello Denis, 

  Yes, the problem was resolved. 

   

  Thank you, 

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