Something Went Wrong

Francesco Lanni

• September 28, 2021 04:22

Hello. Running a WaaS site with WP-Ultimo. Brizy works flawless until my client activates the Custom Domain feature in WP-Ultimo. Once they try to edit any pages (simply trying to open the editor) the Brizy editor immediately displays "Something went wrong". I tried to generate a license (under my lifetime license), but since this site is on my WaaS and covered under that license (WaaS) I shouldn't need to do that. Is there any solution to this issue? Like I said, Brizy works flawless when this site is on my domain (xxxxx.activated domain.com), but when we do a custom domain (xxxxx.com), it doesn't allow for any edits.

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  Permanently deleted user

  • September 28, 2021 13:10

  Hi,

  Thank you for contacting us.

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email.

  Best regards, Nelea.

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