"Project Data Should Exist"

Michael De Guzman

• September 23, 2021 15:36

Dear Support,

I just purchased the Brizy Pro Lifetime, but when I click "Edit with Brizy" for any page, I get a spinning graphic with a "Project Data Should Exist" (see attached PNG file).

Please kindly assist.  Here is my info:

Thank you :)

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  Permanently deleted user

  • September 23, 2021 16:13

  Hi,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Miguel Delgado

  • October 07, 2021 05:38

  Hi there, I am having this problem as well, is there any way to fix this from my side? I am working on a WP fresh installation.

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  Permanently deleted user

  • October 07, 2021 08:18

  
  Hi Miguel,

  Thank you for contacting us.

  We need to log in to your account to fix this issue. Could you please send us the WP credentials to this site? We have created a private ticket for this request.

  Best regards, Nelea.

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