Global blocks not working

Steven Hilton

• September 22, 2021 20:02

Hi,

When I try to make any block on webpage global it just freezes indefinitely.

I have the latest versions of the builder and pro plugin and I'm building the page on Local by Flywheel.

See screenshot.

Thanks for any help you can give me.

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• 

  Mihail Stremenovskii

  • September 23, 2021 07:42

  Hi Steve!

  Please make sure that you are using latest Brizy plugin versions, which is 2.3.17 for Brizy free and 2.3.13 for Brizy Pro.

  Try to fully reinstall plugins (deactivate, remove, install again)

  Clear the website cache and check your page again.

  Try to disable other plugins. 

  Try also to change the used theme.

  Let me know the results.

  Kind regards,

  Mihail

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  Steven Hilton

  • September 30, 2021 20:55

  Hi Mihail,

  I've tried all of your suggestions and I'm still having the same issue.

  I was following a Darrel Wilson Tutorial for Brizy and the Global blocks worked for him on a slightly earlier version, his youtube tutorial was dated 14 November 2020. We was using the Gutenix theme, I even tried the Astra them and had the same issue.

  Any other thoughts?

  Thanks and kind regards,

  Steve

   

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  Mihail Stremenovskii

  • October 01, 2021 06:24

  Hello Steve!

  I've created a private ticket, you should receive an email notification regarding this. In this ticket, please, provide us the link to your website and admin access to the WP dashboard, we would like to check the problem from your dashboard. 

  Kind regards,

  Mihail

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