Problems with background images and TransaltePress

Completed

Sound Sense Records

• September 22, 2021 10:30

Hello, I've latest versions of BrizyPro, Brizy and TranslatePress.

More and more often I happen to notice that in many pages, background images (that I often use in the top of the page) are not loaded correctly and appear halfway or not at all.

I recently realize that this issue comes with one of the most recent update of TranslatePress Plugin. In fact, deactivating TranslatePress, each background image comes back to load and appear normally.

Web site is https://www.silversnakemichelle.com - Theme is ReelStory By Themefuse. This theme comes with Unyson.

Thanks for your kind help.

Daniele

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  Doina P

  • September 22, 2021 13:06

  Hello,

  Thank you for your message!

  Regarding what you have said, we are sorry for the inconvenience! I will create a ticket for you and one of my colleagues will contact you as soon as possible. Please make sure you give them all the details that they will ask! Till then, if you have any other questions or encounter some problems, feel free to ask! We will be happy to help!

  Have a nice day and best regards,

  Doina 

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  Sound Sense Records

  • September 28, 2021 20:26

  Hello,

  just to know if the ticket for this issue has been created and if there's any news about it.

  No one has contacted me yet at the moment.

  Thank you very much and regards

  Daniele

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  Doina P

  • September 29, 2021 11:29

  Hello Daniele,

  Thank you for your message!

  Yes, a ticket has been created and one of our colleagues already wrote to you. Please respond to them and make sure you give them all the details needed . If you have any other questions or problems, please feel free to ask!

  Have a nice day and best regards,

  Doina

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• 

  Natalia Chitoroaga

  • October 08, 2021 09:28

  Update: This issue is fixed in our next Brizy WordPress update. 

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