Accidentally bought subscription for different account

Sebastian Dumitrascu

• September 22, 2021 09:01

Hello. I bought a PRO subscription by mistake on a different account than the one I wanted. Is it possible to move the subscription to that account instead? (deleted by the Brizy team instead of  deleted by the Brizy team).

Or if that is not possible, can I get a refund a buy the subscription on the other account instead. Whatever option is easier for you.

Thank you and best regards,

Sebastian

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  Doina P

  • September 22, 2021 12:18
  • Edited

  Hello Sebastian,

  Thank you for your message!

  Regarding what you have said, we have changed the subscription to the email that you wanted! Hope this helps! If you have any other questions or encounter some problems, please feel free to ask! We will be happy to help!

  Have a nice day and best regards,

  Doina

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  Sebastian Dumitrascu

  • September 22, 2021 12:12

  Thank you very much, Doina!

  Have a nice day!

  Sebastian

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