Brizy cloud Social comment element doesn't appear on published blog post.

Nicholas Nagain

• September 19, 2021 15:49

Hi, guys

I recently published a blog post and I noticed that the social comment element doesn't appear in the blog post.

Link to the page here.

Can anyone fix this issue for me, please?

Kindly,

Nicholas.

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• 

  Mihail Stremenovskii

  • September 20, 2021 09:16

  Hello Nicholas! 

  As I see, I can leave a comment on your page thru facebook.

  Am I missing something? 

  Kind regards,

  Mihail

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• 

  Nicholas Nagain

  • October 16, 2021 05:47

  Hi, guys

  Am having the issue again with the social Facebook element and the comment element, it doesn't appear in the builder and blog post.

  Link to the page here.

  Can anyone fix this issue for me, please?

  Kindly,

  Nicholas.

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  Mihail Stremenovskii

  • October 18, 2021 08:02

  Hello Nicholas! 

  Thank you for contacting us. Sorry for the delay, support Is limited on weekends. 

  I am afraid, that My answer will be the same, as the previous one. I See share buttons and Facebook comment block.

  Please check my screencast

  Let me know if I missed something.

  Kind regards,

  Mihail

   

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  Nicholas Nagain

  • October 18, 2021 12:48

  Hi Mihail,

  I Checked it, now it's working perfectly.

  Am having this issue for one or two days after I publish a new blog post, I wonder why?

  Can you please investigate and let me know if it's a bug or something else?

  Thank you so much for your support.

  Kindly,

  Nicholas.

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  Mihail Stremenovskii

  • October 19, 2021 07:05

  Hello Nicholas! 

  Please, let us know if it happens again. Or if you find the exact steps to reproduce it. 

  Sure we will try to find out, why it happens. But we need some info to start. 

  Kind regards,

  Mihail

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  Nicholas Nagain

  • October 18, 2022 14:07

  Hello,

  Am having an issue with the social comment element. It is not working as it should be.

  Issue link here: https://jmp.sh/SPBCnOg

  thanks for your support.

  Nicholas.

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  KC George

  • October 19, 2022 05:42

  Hi Nicholas,

  Can you please check the width setting of your comment element?

  

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  Nicholas Nagain

  • October 19, 2022 13:37

  Hello KC George.

  The width is at 100% Check out the video I made.

  Here is the link: https://jmp.sh/Aad9y8m

  Thanks,

  Nicholas.

   

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  KC George

  • October 20, 2022 10:08

  Hi Nicholas,

  To help you further, I need access to your project. If you need this help, please add me as a Team Member to the workspace where you have this project. Please assign me 'Manager' role. My email: kc.george@brizy.io

   

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  Nicholas Nagain

  • October 20, 2022 14:08

  Hey KC George,

  I Already Add you as a team member (manager) in my workspace.

   

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  KC George

  • October 20, 2022 16:44
  • Edited

  Hi Nicholas,

  I have implemented a temporary fix by increasing the width of the comment element beyond 100%. 

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