Brizy Cloud / Project was not found

Petra Fiuraskova

• September 17, 2021 16:18

Hello,

my test site on Cloud shows - Project was not found.

Everything is corectly connected, I did check everything on my side, still - Project was not found-

Is there any solution?

Thank you

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  Petra Fiuraskova

  • September 17, 2021 17:05

  More details - this is really strange, but each about 6 to 8 minutes I get different result, when I browse it says Project was not found and then 7 minutes later is shows the landing page.

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  Petra Fiuraskova

  • September 18, 2021 06:05

  I'd like to resolve the situation so I'm looking for options that maybe someone has already addressed in the past and I found basically the exact same situation you've already addressed in the past here: https://support.brizy.io/hc/en-us/community/posts/360015726157-Landing-page-says-Project-was-not-found-
  My problem is 100% the same, everything is connected correctly and yet the site says Project was not found. The landing page appears and disappears again, when I refresh several times in a row it shows Project was not found three times and the fourth time the landing page appears and so it goes on and on with different variables.
  I guess there is nothing I can do to solve the situation, so I will wait for your response.

  
  Thank you

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  Permanently deleted user

  • September 20, 2021 06:59

  Hi,

  Sorry for the late reply, support is limited on weekends.

  Could you please send us the URL of the page you found this inconvenience?

  Best regards, Nelea.

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  Petra Fiuraskova

  • September 20, 2021 15:58
  • Edited

  Hi,

  here is the URL: https://www.abcdef.cz/

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  Denis B

  • September 20, 2021 14:36

  Hi,

  Thank you for providing URL. Please, check your website now, problem was solved.

  Best regards,
  Denis.

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  Petra Fiuraskova

  • September 20, 2021 16:00

  Hi,
  It looks like everything is working as it should now, if I run into any more problems I'll let you know.

  Thank you

  Petra

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  Permanently deleted user

  • September 20, 2021 16:07

  HI,

  Great to know that all is working fine on your site now.

  Let me know if you have any additional questions.

  Best regards, Nelea.

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