Make is Global doesn't work

Cheng Zhang

• September 17, 2021 17:55

It just loads forever.

And got an error on console: Uncaught (in promise) SyntaxError: Unexpected token < in JSON at position 0

Please see the record here: https://media.publit.io/file/screencast-2021-09-17-13-47-25.html

Brizy: Version 2.3.16

Brizy pro: Version 2.3.13

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  Permanently deleted user

  • September 20, 2021 07:04

  Hi,

  Sorry for the late reply, support is limited on weekends.

  Please, try to deactivate all other plugins, clear the cache, and check if the problem is still present. Let us know if all is working fine. Thank you.

  Best regards, Nelea.

   

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  Cheng Zhang

  • September 20, 2021 15:17

  Hi, 

  I have deactivated all other plugins but the problem is still there.

  It looks like there is an error on action "brizy_create_block_screenshot"

  Could you fix that?

  

   

  Thanks

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  Cheng Zhang

  • September 20, 2021 15:34

  I turned on the debug and here is the error message:

  PHP Fatal error: Uncaught Error: Call to undefined function mime_content_type() in /www/wwwroot/wp-content/plugins/brizy/editor/screenshot/manager.php:154
  Stack trace:
  #0 /www/wwwroot/wp-content/plugins/brizy/editor/screenshot/manager.php(36): Brizy_Editor_Screenshot_Manager->validateImageContent()
  #1 /www/wwwroot/wp-content/plugins/brizy/editor/block-screenshot-api.php(87): Brizy_Editor_Screenshot_Manager->saveScreenshot()
  #2 /www/wwwroot/wp-includes/class-wp-hook.php(303): Brizy_Editor_BlockScreenshotApi->saveBlockScreenShot()
  #3 /www/wwwroot/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
  #4 /www/wwwroot/wp-includes/plugin.php(470): WP_Hook->do_action()
  #5 /www/wwwroot/wp-admin/admin-ajax.php(187): do_action()
  #6 {main}

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  Permanently deleted user

  • September 20, 2021 15:41

  Hi,

  We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Cheng Zhang

  • September 20, 2021 15:47

  Hi,

  The problem has been solved.

  The problem is the undefined function mime_content_type().

  mime_content_type() comes from fileinfo php extension, so after enable fileinfo extension, the problem solved.

   

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  Permanently deleted user

  • September 20, 2021 16:05

  Hi,

  Ok, thank you for your reply and for updating us regarding this inconvenience!

  Great to know that all is working fine on your site now.

   

  Best regards, Nelea.

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