Payment query

Michael Webb

• September 16, 2021 09:23

Hi there,

I currently subscribe to the Brizy PRO Studio but wanted to upgrade to the £79 a year annual subscription.

I have just paid for it and have a receipt, so the payment has gone through I take it. Here is the order:

Receipt for your Brizy PRO Studio Subscription

Receipt # (deleted by Brizy Team)

Amount Paid £94.80

Receipt Date 16th Sep 2021

Payment Method visa ending in 2220

Now in my account it is showing as Next payment (£94.80) is due on September 27, 2021. I don't want to be paid double, or monthly for something that is meant to be an annual payment. I have no idea what this message meaans.

Can you please advice.

Many thanks,

Michael

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  Permanently deleted user

  • September 16, 2021 10:24

  HI Michael,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Please check your email.

  Best regards, Nelea.

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