Background with youtube video not working correctly

Pétur Pétursson

• September 15, 2021 11:58
• Edited

Hi.

I have youtube video in the top of the landing page and its in the background.

suddenly it dosen't auto play anymore and its not fullscreen anymore when you hit play. But in the web builder it shows that way but not on the published version

www.hafid.is 

 

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  Mihail Stremenovskii

  • September 16, 2021 06:15

  Hello Pétur!

  Please make sure that you are using latest Brizy plugin versions, which is 2.3.15 for Brizy free and 2.3.12 for Brizy Pro. 

  Try to fully reinstall plugins (deactivate, remove, install again)

  Clear the website cache and check your page again. 

  Let me know the results.

  Kind regards,

  Mihail

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  Pétur Pétursson

  • September 16, 2021 08:45

  Hi, Mihail

  Thanks for your help. I had the newest free and pro plugin but I have reinstall both and deleted catches both on wordpress and on my browser.

  But still the problem is there. 

  Best regards

  Petur

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  Mihail Stremenovskii

  • September 16, 2021 09:19

  Hello!

  I've created a private ticket, you should receive an email notification regarding this. In this ticket, please, provide us the link to your website and admin access to the WP dashboard, we would like to check the problem from your dashboard. 

  Kind regards,

  Mihail

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  Pétur Pétursson

  • September 20, 2021 10:43

  Hi again and sorry for late replay.

  I was a plugin that was causing the problem. Its fine now after i removed that plug-in.

  Thanks for your help

  Best regards

  Pétur

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