Brizy wants me to, Upgrade to PRO. But I already have PRO.

Somerled Karlsson

• September 15, 2021 08:21

Hi!

I have Brizy Pro.

Now I am moving to a new webb provider, Hostgator.

I have install Brizy Pro on my new provider

I have one problem.

When I try to load a PRO layout, Brizy I can not, without paying. Brizy wants me to, Upgrade to PRO to use this layout. But I already have PRO.

Please help me solve this issue!

 

I also want to resubscribe 

Order Number / Receipt: #21305893-17195586

Kind Regards

Somerled Karlsson

 

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  Permanently deleted user

  • September 15, 2021 10:09

  Hi,

  Thank you for contacting us.

  We have checked your account for this email s.....@gmail.com and with the order ID that you provided and your PRO feature was activated. Could you please if you log in to your account with the correct email, this one: s.....@gmail? Could you please check if you have activated the license in your dashboard? for this please see this video.  

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  Somerled Karlsson

  • September 15, 2021 19:05

  Thank You!

   

  Problem solved :-)

  Can you please change my subscription to resubscribe? I want to continue with Brizy Pro 

   

  Kind regards

  Somerled Karlsson

   

  Order Number / Receipt: #21305893-17195586

   

  ………………………………………………….............................................................................………..

  Your Brizy PRO Personal Subscription has been canceled

  As you requested, we’ve canceled your subscription effective 12th Dec 2020. You can resubscribe at any time, we hope you decide to come back soon.

   

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  Permanently deleted user

  • September 16, 2021 07:28

  Hi, 

  I'm glad that everything works now. 

  I'll love to help you, but unfortunately, we can not resubscribe your account, you should buy the plans when your date will expire.

  Best regards, Nelea.

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