I get a 500 Internal Server Error

Santiago Perez

• September 14, 2021 14:37

Hi guys,

 

Every time that I try to edit a page  get a 500 Internal Server Error. The same happens when I try to get to the project settings.

 

Here's a video of the problem: https://vimeo.com/604858963/37446f9dbc

This is the website: https://www.somosdeltuy.com/

Thanks for your help.

 

 

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• 

  Alex

  • September 15, 2021 10:41

  Hi,

  Thank you for your message. I sent your project to the developers and I will come back with an update when I receive news from them. Sorry for the created inconvenience. 

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• 

  Santiago Perez

  • September 15, 2021 17:43

  Hi Alex,

   

  This error is getting wilder.

   

  https://vimeo.com/605829072/277c1350ae

   

  Please, help! This is a live website.

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• 

  Santiago Perez

  • September 15, 2021 17:56

  I am getting this now.

   

  

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• 

  Santiago Perez

  • September 15, 2021 21:22

  Hello!!!!

   

  This is still happening!!!!

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• 

  Santiago Perez

  • September 15, 2021 21:37

  This is an email from my client.

   

  Buenas tardes Santiago.- 

   

  Espero estés bien, la presente es para comentarte que https://www.brizy.cloud/ me está dando error desde el mediodía (hora de Venezuela) para cargar contenido en la web somosdeltuy.com, e intentado cada hora y no he podido. 

   

   

   

  Estos errores también los dio ayer martes 14 de septiembre en la mañana. Y como sabes esta página es de carga de contenido constante porque se trata de un portal de contenidos e información, noticias. 

   

  El día de hoy, además ha estado caída y con imposibilidad de acceder a las secciones desde el navegador. Te copio pantalla que me arroja:

   

   

  Por favor necesito saber qué pasa y en cuánto tiempo estará solucionado. 

   

  Gracias.-

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• 

  Santiago Perez

  • September 16, 2021 01:31

  I still can't access the builder. 

   

  https://vimeo.com/606116074/b710176da0

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  Santiago Perez

  • September 16, 2021 11:47

  Hello!!!!

  My website is still down. I cannot get in the builder. Any help!!!

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• 

  Alex

  • September 16, 2021 20:26

  Hi,

  there is a problem with this project and it is still not clear why, but what is certain is that our developers are dealing with this case. We need a little more time to solve this. Please have a little patience.

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  Santiago Perez

  • September 17, 2021 08:28

  Thanks for keeping me updated. I really appreciate it. 

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