Tblet Page Won't Load - Timeout

Shaun Halladay

• September 09, 2021 22:06

The frontpage of my website will not load on tablet devices. (www.noworrieseventplanning.com) It works on desktop and mobile phone devices. It produces a Connection Timeout Error. The webhost says it is at the software (IE, Wordpress) level, and not the server level.

And even if I specify on the tablet to load the desktop page, it will not. This is the same on several tablet devices I have tested.

What do I do to fix this?

 

I have Brizy (2.3.15) and Brizy Pro (2.3.12) plugins. Wordpress 5.7

 

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  Permanently deleted user

  • September 10, 2021 11:52
  • Edited

  Hi,

  Thank you for your message.

  I just checked your website, I changed in tablet mode, as you can see in this video, and everything wor well. Did you make some changes to your project? Please see here and here the screenshots.

  Best regards, Nelea.

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  Shaun Halladay

  • September 10, 2021 18:25

  No. No changes were made. I checked this morning, and one tablet worked, one did not. Both took exceedingly long to render...too long for one of the tablets.

  This seems like it might be due to long page render times. I notice on the desktop version that the pages take a while to load, even though all the images are optimized. Does brizy simply take longer to render pages than other code?

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  Denis B

  • September 13, 2021 09:20

  Hi,

  We checked your website again on tablet and everything is loading correctly.

  Regarding loading time. This mostly depends on your server and its possibilities. Brizy is optimized and websites are loading fast enough if server is good. "Connection Timeout Error" is related to server. I would recommend you to contact your hosting provider regarding this problem.

  Best regards,
  Denis.

   

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