Grandfathering appsumo users

Anders Gjelsted

• September 07, 2021 12:57

Hi, 

I read your post grandfathering original appsumo purchases: https://www.brizy.io/brizy-pro-pricing-changes/

Could you please ensure my account is set accordingly?

Thanks!

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  Permanently deleted user

  • September 08, 2021 06:53

  Hi Anders,

  Thank you for your message.

  We did not change anything in your account. You can log in to your account, go to payments and check it by yourself.

  Best regards, Nelea.

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  Anders Gjelsted

  • September 10, 2021 09:36

  Exactly - It should be changed? Now: "You didn't purchase Brizy Pro yet"

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  Permanently deleted user

  • September 10, 2021 09:46

  Hi Anders,

  Sorry, I don't understand your question. Could you please explain me?  You have: "You didn't purchase Brizy Pro yet" on your page ?  

  Best regards, Nelea.

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  Anders Gjelsted

  • September 10, 2021 09:48

  Yes - that is correct.

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  Permanently deleted user

  • September 10, 2021 09:56

  Hi,

  Sorry, could you please send here a page screen?

  Best regards, Nelea

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  Anders Gjelsted

  • September 10, 2021 09:58

  

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  Permanently deleted user

  • September 10, 2021 10:07

  Hi,

  Could you please write the email with which you are logged in Brizy? so we could check your account. After I will check it, I will delete the email from the forum.

  Best regards, Nelea.

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  Anders Gjelsted

  • September 10, 2021 10:09

  ( deleted by Brizy Team)

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  Permanently deleted user

  • September 10, 2021 10:23

  Hi,

  Yes, we have checked with this email too. Therefore on your account page, we only see this. I can not find where is ,,Buy Brizy PRO,,.

  Best regards, Nelea.

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  Anders Gjelsted

  • September 10, 2021 10:25

  Okay - can you then delete the expiration date if you are grandfathering appsumo users?

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  Permanently deleted user

  • September 10, 2021 11:01

  Hi Anders,

  In the account with this email t......@hotmail.com you have Brizy Pro Studio Plan as you can see in this screenshot from your account. The Studio Plan for 2 years you have received like a Themefuse user, so on Dec 22, this plan will expire and we can not delete the date from your account. If you have another account with the Apssumo plan please give the email and we will check it.

  Best regards, Nelea.

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